Elarabet Casino Data Protection

At Elarabet, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our platform at elarabet.com. By accessing the Elarabet online casino and using our services, you acknowledge that you have read and understood this policy. We encourage you to review this document carefully before registering an account or making any deposits.

1. Who We Are

We operate Elarabet casino as an online gaming and sports platform. Our services include casino games, live dealer games, sports betting, and various promotional features. We are fully committed to handling your data responsibly, in line with applicable data protection laws and regulations. If you have any questions about how we handle your information, our 24/7 support team is available to assist you.

2. Information We Collect

When you register for an Elarabet casino login or interact with our platform, we may collect the following categories of personal data:

2.1 Registration and Account Data

Full name, date of birth, and nationality
Email address, phone number, and residential address
Username and encrypted password used for your Elarabet login
Copies of identification documents submitted during KYC verification

2.2 Financial and Transaction Data

Payment method details (e.g. Visa, MasterCard, Apple Pay, Google Pay, crypto wallet addresses via CoinsPaid)
Deposit and withdrawal history, including amounts in EUR, GBP, BTC, ETH, USDT, USDC, LTC, SOL, and other supported currencies
Information related to Elarabet casino withdrawal requests and processing
Records of bonus code usage, including Elarabet casino bonus codes and promo codes

2.3 Technical and Usage Data

IP address, browser type, and device identifiers
Pages visited, session duration, and clicks on our platform
Data relating to use of the Elarabet app or Elarabet casino app via our PWA web application
Gaming activity, game preferences, and wagering behaviour

2.4 Communications Data

Messages exchanged with our support team
Your responses to surveys, promotions, or marketing communications
Feedback provided via any contact channel

3. How We Use Your Information

We use the personal data we collect for the following purposes:

To create and manage your account on the Elarabet platform
To process deposits, withdrawals, and payments within our stated limits (daily: 4,000 EUR; weekly: 8,000 EUR; monthly: 30,000 EUR)
To verify your identity through our mandatory KYC process before processing payouts
To provide access to welcome bonuses, weekly promotions, free spins, and our loyalty programme
To deliver Elarabet casino promo codes, bonus offers, and personalised marketing (where you have consented)
To detect and prevent fraud, money laundering, and any other prohibited activity in line with our AML controls
To comply with legal and regulatory obligations across all active jurisdictions
To improve our platform, games library, and the overall user experience
To send you service-related notifications, including updates about your Elarabet casino account

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity — processing is required to provide you with our services and fulfil our obligations to you
Legal obligation — we are required to process certain data to comply with applicable laws and licensing conditions
Legitimate interests — we process data to protect our platform, prevent fraud, and improve our services
Consent — where you have explicitly agreed to receive marketing communications or opt-in promotions, including Elarabet casino promo codes and sign up bonus offers

5. KYC Verification and AML Compliance

As part of our commitment to responsible and lawful operation, we require all players to complete identity verification before withdrawals are approved. Our KYC process may request official identification documents, proof of address, and proof of payment method. We also maintain robust AML policies to detect and prevent the misuse of our platform. All data submitted during verification is handled with the highest levels of care and stored securely using 128-bit SSL encryption and PGP protocols.

6. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following limited circumstances:

With our software providers and game studios (such as Evolution, Pragmatic Play, Playtech, and others) solely to deliver gaming services
With payment processors including Visa, MasterCard, and CoinsPaid to facilitate secure transactions
With regulatory authorities, law enforcement bodies, or licensing regulators where required by law
With fraud prevention and identity verification service providers as part of our KYC and AML obligations
With IT and infrastructure partners who assist us in maintaining and improving the Elarabet platform

All third parties we engage with are contractually required to protect your data and use it only for the specified purpose.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law. In most cases, we are obligated to retain transaction records and identity verification documents for a minimum of five years following account closure, in accordance with applicable anti-money laundering legislation.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right of access — you may request a copy of the personal data we hold about you
Right to rectification — you may ask us to correct inaccurate or incomplete data
Right to erasure — in certain circumstances, you may request deletion of your data
Right to restriction — you may ask us to limit the processing of your data
Right to data portability — you may request your data in a structured, machine-readable format
Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time
Right to object — you may object to processing carried out on the basis of legitimate interests

To exercise any of these rights, please contact our support team. We will respond to all valid requests within the timeframe required by applicable law.

9. Responsible Gaming and Data

We are committed to promoting safe gambling at Elarabet casino. As part of this commitment, we use your data to monitor gaming behaviour and apply responsible gambling tools where necessary. These tools include deposit limits, reality checks, temporary account closures, and self-exclusion options. Where required by jurisdictional rules, we may apply default deposit limits automatically. Your data helps us fulfil our duty of care and protect vulnerable players.

10. Security Measures

We implement rigorous technical and organisational measures to protect your data. Our platform is secured with 128-bit SSL encryption and PGP protocols, and our games are certified by independent RNG testing authorities. Access to personal data is restricted to authorised personnel only, and we conduct regular security reviews to maintain the integrity of our systems.

11. Cookies

We use cookies and similar tracking technologies on elarabet.com to enhance your experience, remember your preferences, and analyse usage patterns. You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our platform, including access to the Elarabet casino app and certain promotional features.

12. Restricted Jurisdictions

Our services are not available in a number of countries, including the United States of America, France, Spain, Russia, Ukraine, and many others listed in our Terms and Conditions. We do not knowingly collect personal data from residents of restricted jurisdictions. If we become aware that personal data has been collected from a restricted territory, we will take appropriate steps to remove it.

13. Minimum Age Requirement

You must be at least 18 years of age to use our services. We do not knowingly collect or process personal data from individuals under the age of 18. As part of our KYC verification process, we verify the age of all players before they can access real money games or withdraw funds from their Elarabet casino account.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. When we make significant changes, we will notify you via email or through a notice on our platform. We encourage you to review this page periodically to stay informed about how we protect your data.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please reach out to our customer support team. We operate 24/7 and are happy to assist you with any privacy-related matter. You can contact us directly through the support section at elarabet.com.

Content updated: August 09, 2026